Management and Leadership Skills elearning Course

This online management and leadership programme consists of a series of interactive learning sessions, each taking approximately 20 to 30 minutes to complete. The course focuses on core people-based management skills, including appraisal and coaching, delivering and receiving feedback, behavioural-based interviewing and managing difficult conversations. Additional sessions explore managing upwards, navigating personal transitions, dealing with change and managing stress effectively. The programme concludes with learning on innovation in the workplace, service improvement, performance management and situational leadership, supporting learners to apply leadership skills confidently across a range of professional contexts.

1. Appraisal Skills 2. Assertiveness in the Workplace 3. Behavioural Based Interviewing 4. Coaching Skills 5. Coaching to Support Change 6. Dealing with Difficult People 7. Delivering and Receiving Effective Feedback 8. Empowering the Manager - Managing Upwards 9. Innovation in the Workplace 10. Large Scale Change - Managing Personal Transition 11. Managing Absence 12. Leading, Managing and Dealing With Change 13. Managing Stress in the Workplace 14. Performance Management 15. Service Improvement 16. The Situational Leader