How do I return an item?

Refunds/Returns

We will offer a full refund within 7 days of dispatch. We will not accept returns without prior agreement. Return postage will be at the purchasers cost and returned products must be in original packaging and unused. We will refund postage where goods are returned due manufacturing faults.


  1. The first step is to contact us either by phone or email:
Tel: 0141 554 5476
e-mail: sales@focusgames.co.uk


2. Then repackage and return your item(s) to the following address:

Focus Games Ltd
The White Studios
Templeton business centre
Glasgow
G40 1DA